COMPLIANCE AND ADMINISTRATIVE TEXT
Your documents aren't working. Not because the knowledge isn't there, but because the writing has become an obstacle. We fix that.
The knowledge exists. It's been written down. It's technically there.
But the document has stopped functioning as a communication tool. Staff don't read it. New starters can't navigate it. In an emergency, nobody reaches for a jargon-dense PDF.
CopyCAT is a bespoke document rewrite service from New Game Solutions. CopyCAT stands for Compliance and Administrative Text. It rewrites policies, handbooks, SOPs and induction materials in plain language, so staff read and use them. Pricing is fixed per package, from $400 to $700 for a single document up to $4,500 to $8,000 for a full induction program. The client sees a sample before committing.
We review your existing documentation and identify what is outdated, duplicated, inaccessible, or missing. We map the primary audience and use context for each document before a word gets rewritten.
Short sentences. Active voice. Clear headings. Logical sequencing. Consistent formatting throughout. No jargon without explanation. Every rewrite is against your actual context, not a generic template.
Content reorganised so users navigate to what they need, without reading everything. Quick reference sections, visual workflow maps where appropriate. The document serves the user, not the other way around.
A mechanism for users to flag where documents are still unclear. Good writing is iterative. We build in the loop so the document keeps improving after handover.
A single policy document. A suite of staff handbooks. An entire branch induction program. The service scales. Scope and price are agreed up front. No surprises.
Got 5 handbooks that overlap, double up and read like War and Peace?
Send them to me. Have a quick chat. Give me a deadline. I'll send you samples first so you can see if the feel is right. If you like it, I'll finish them off.
Starting from scratch with nothing? Needed something yesterday?
Tell me what you need to cover and who needs to read it. I'll draft a structure, send samples, and build it out once you're happy with the direction.
SOPs that are out of date, contradictory, and longer than they need to be?
Send them through. We'll talk through what they actually need to do. I'll strip them back, rewrite them clearly, and make sure they hold up if someone actually needs to follow one in a hurry.
Just one document that needs fixing?
A single policy, procedure, or induction document. Same process. Sample first, finish when you're happy.
Every engagement starts with a sample. You see the work before you commit to it. Prices are a guide. Every job is different. If your situation doesn't fit neatly above, just get in touch and we'll work out what makes sense.
Most consultancies sell frameworks, tools, or audits. Very few can sit down and actually rewrite your documentation in plain language, because it requires both a real grasp of the subject and genuine writing skill.
This is the clearest competitive differentiation in the NGS suite. The capability exists. Every engagement starts with a sample. You see the work before you commit to it.